INFRA INTELLIGENCE
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Privacy Policy

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Infra Intelligence ("I" below) handles personal information collected through this site and the services I provide as follows.

1. Information collected

  • Inquiries: Name, company or organisation, email address, phone number (optional), subject and details you provide through the contact form (Google Forms) or by email. Form responses are stored on Google's services.
  • Visiting this site: This site uses no analytics tools or advertising cookies. Server access logs (IP address, time of visit, browser type) may be kept for a period according to the hosting provider's specifications.
  • MICHIKARTE: Photos, location, report time and damage type collected when road damage is reported. Where user registration is needed, the minimum information required for it.

2. Purposes of use

  • To answer inquiries, consider what you've asked about, and communicate about contracts.
  • In MICHIKARTE, to show reported road damage on a map so road managers can check it and respond.
  • To improve the services and investigate faults.

3. Photos and location in MICHIKARTE

  • Photos and locations in reports are used to understand road damage.
  • What is shown on public maps (whether photos are published, how precise locations are, etc.) is decided with the road manager adopting the service, and shown to users in a way they can understand.
  • How photos containing information that could identify individuals, such as people or vehicle number plates, are handled (not published, processed, etc.) is agreed with the adopting organisation before trial operation.
  • Reporters' names and contact details are never published linked to their reports.

4. Sharing with third parties

Personal information collected is not shared with third parties except:

  • With the person's consent.
  • Where required by law.
  • In MICHIKARTE, when report contents (photo, location, type, date and time) are shared with the relevant road manager so the damage can be dealt with.

5. Outsourcing and storage

  • Data may be stored using services from cloud providers in and outside Japan. Appropriate security management is required of these providers.
  • Data entrusted to me is kept for as long as needed to fulfil its purpose, and how it is deleted after a contract ends is agreed at the time of contract.

6. Security

Reasonable security measures, such as access control and encrypted communication, are taken to prevent unauthorised access to, loss of, or leaks of personal information.

7. Requests for disclosure, correction or deletion

Requests from individuals to disclose, correct, stop using or delete their personal information are handled in accordance with the law after confirming identity. Please get in touch through the contact point below.

8. Revisions

This policy may be revised in response to changes in the law or the services. Any revisions will be published on this page.

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This English translation is provided for convenience. The Japanese version is the authoritative text.

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